Policies

GENERAL INFORMATION AND POLICIES

GENERAL

Check-in is 3:00 to 6:00 PM.  Late arrivals are easily accommodated.

Check-out is 11:00 AM

Children 7 and over are welcome.  Exceptions can be made in some circumstances.

We are unable to accommodate pets.

Smoking or vaping is not allowed inside the inn.

PAYMENT METHODS

We accept Visa, MasterCard and Discover.

RATE POLICIES

STANDARD RATE: (Arrival dates between March 16 – October 31)

A deposit per room equal to 100% of the first night is required. The remainder will be charged to your card 14 days prior to arrival. Final payment for online reservations made within 14 days of arrival will be processed after the reservation is made.

Cancellations received 14 days or more before arrival are refundable with a cancellation fee of $30 per room. Cancellations received fewer than 14 days before arrival are non-refundable. A shortened stay will be treated as a cancellation.

STANDARD RATE: (Arrival dates between November 1 – March 15)

A deposit per room equal to 100% of the first night is required. The remainder will be charged to your card 1 day prior to arrival.

Cancellations received 24 hours or more before arrival are refundable with a cancellation fee of $30 per room. Cancellations received fewer than 24 hours before arrival are non-refundable. A shortened stay will be treated as a cancellation.

Our cancellation policies are comparable to the industry standard for our area. Because it is vital to the health of our small business please understand that the policy applies regardless of the cause of the cancellation, including weather, health, or other travel disruptions.

We highly recommend you consider purchasing travel insurance to cover unforeseen personal and medical emergencies, unfavorable weather conditions, or other events that could create a need to change your travel plans. There are many clearing house websites where you can search for travel insurance (for example, SquareMouth.com and InsureMyTrip.com). Your personal insurance agent or credit card company may also have options available. Carefully consider all plan details to choose a plan that is comprehensive enough for you. Some policies may offer “cancel for any reason” coverage, while others may be more restrictive.

PARKING

Off street parking in our private parking lot is provided for guests.  One spot is reserved for each room.  Additional easy on-street parking is available immediately adjacent to the inn.

BICYCLE (& OTHER GEAR) STORAGE

Need to securely store a bicycle, golf clubs, skis or other gear while you are here?  You are welcome to use our large dedicated garage storage area with key-coded direct access, including bicycle racks and repair tools.

Please note that policies may vary when reservations are made thru third-party or online travel agencies.

For guaranteed best rates, service and flexibility, always book directly thru our website www.oakhillbb.com or by phone with us at (541) 482-1554.