Policies

GENERAL INFORMATION AND POLICIES

 

GENERAL


Check-in is 3:00 to 6:00 PM. Late arrivals are easily accommodated.


Check-out is 11:00 AM


Children 7 and over are welcome. Exceptions can be made in some circumstances.


We are unable to accommodate pets.


Smoking or vaping is not allowed inside the inn.


PAYMENT METHODS


We accept Visa, MasterCard and Discover.


RATE & CANCELLATION POLICIES 


STANDARD RATE: (Arrival dates between March 16 – October 31)

A deposit per room equal to 100% of the first night is required. The remainder will be charged to your card 14 days prior to arrival.

Cancellations received 14 days or more before arrival are refundable with a cancellation fee of $30 per room.

Cancellations received fewer than 14 days before arrival are non-refundable.

A shortened stay will be treated as a cancellation.


WINTER RATE:  (Arrival dates between November 1 – March 15)

A deposit per room equal to 100% of the first night is required. The remainder will be charged to your card 1 day prior to arrival. (Note: If Travel Protection has been purchased, the remainder of your reservation will be charged to your card 14 days prior to arrival.)

Cancellations received 24 hours or more before arrival are refundable with a cancellation fee of $30 per room.

Cancellations received fewer than 24 hours before arrival are non-refundable.

A shortened stay will be treated as a cancellation.



Because it is vital to the health of our small business, please understand that the cancellation policy applies regardless of the cause of the cancellation, including weather, health, or other travel disruptions.


If you have purchased one of the “Travel Protection” plans Oak Hill B&B offers thru our partners at the time of booking, this will be reflected in your reservation information. If not, we highly recommend you consider purchasing other travel protection or travel insurance to cover unforeseen personal and medical emergencies, unfavorable weather conditions, or other events that could create a need to change your travel plans. There are many clearing house websites where you can search for travel insurance. Your personal insurance agent or credit card company may also have options available. Carefully consider all plan details to choose a plan that is comprehensive enough for you. Some policies may offer “cancel for any reason” coverage, while others may be more restrictive. 



PARKING


Off street parking in our private parking lot is provided for guests. One spot is reserved for each room. Additional easy on-street parking is available immediately adjacent to the inn.


BICYCLE (& OTHER GEAR) STORAGE


Need to securely store a bicycle, golf clubs, skis or other gear while you are here? You are welcome to use our large dedicated garage storage area with key-coded direct access, including bicycle racks and repair tools.


BOOK DIRECT


For guaranteed best rates, service and flexibility, always book directly thru our website www.oakhillbb.com or by phone with us at (541) 482-1554.